As a general rule, we collect as little personally identifiable information as possible. If you have any questions after reading this, contact the data controller.
We do not set cookies on domain names that we control. However, if you visit social media platforms where we post content, or you visit other sites that we link to, you're subject to those companies' privacy policies.
We collect customer and contractor information from the people we work with, which may include names, contact information, and financial details. This means we can keep the records required to run our company day-to-day, and fulfil our legal duties.
We collect communication data from people who contact us via email or by any other method. We use this to reply to you, fulfil legal duties, and manage business operations.
We sometimes collect survey data from people who respond to specific requests for information, either as opinion polling or for marketing. Each survey has a clear end date, after which the results will be aggregated and anonymised, and all personal data will be deleted.
We may share information with partners or service providers to allow them to carry out actions on our behalf, and they may share information with us. We may use the tools that other platforms and partners provide to view aggregated statistics on viewers, and to make decisions about content production and moderation.
We also post and communicate on social media platforms including but not limited to YouTube, Facebook, Tiktok and Twitter, which are governed by those companies' terms and policies.
We will never sell your personal information.
We will never pass on personal information to organisations unconnected with our direct business operations except in extreme circumstances (for example emergencies, for personal safety, or for bona fide law enforcement requests).
We make sure that thorough manual and automated controls are in place to keep personal information secure. However, you should not send confidential or sensitive data to us without first notifying us and negotiating terms of its use and reuse. See also the video submissions policy.
We keep data for as long as necessary for business purposes, and to comply with legal and regulatory requirements.
You can request a copy of information we hold about you, to correct incorrect information, or to delete information about you that is no longer required. If you'd like to exercise these rights, please contact the data controller with a description of the information. We will require proof of identity to a reasonable standard.
This policy was last updated on 28th November 2023. From time to time, we may update it: if so, the amended policy will apply from the date it's posted and will govern our use of personal information from then on.